Privacy Policy
Last updated: July 2026
Who we are
Climbwise ("we", "us", "our") provides website design and local SEO services to UK tradespeople and small businesses. Our website is climbwise.co.uk. For any privacy enquiries contact us at hello@climbwise.co.uk or call +44 7915 357082.
What data we collect
When you submit an enquiry through our website we collect: your first and last name, email address, phone number, business name, trade or industry, town or city, and any message you choose to include. We do not collect payment information directly — payments are processed securely by Stripe.
Why we collect it
We collect your personal data to respond to your enquiry, set up your website and SEO service, and communicate with you about your account. The legal basis for processing is legitimate interest and the performance of a contract (UK GDPR Article 6(1)(b) and (f)).
How we use your data
Your data is used solely to provide the services you have requested. We do not sell, rent or share your personal information with third parties for marketing purposes. We may share data with trusted service providers (such as our email platform) who process data on our behalf under strict data processing agreements.
How long we keep your data
We retain your personal data for as long as you are a customer and for up to 6 years afterwards in line with UK tax and business record requirements. You may request deletion at any time by contacting hello@climbwise.co.uk.
Your rights under UK GDPR
You have the right to access the personal data we hold about you, to correct inaccurate data, to request deletion, to object to processing, and to data portability. To exercise any of these rights contact us at hello@climbwise.co.uk. You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk.
Cookies
Our website uses essential cookies required for the site to function. We may use analytics cookies to understand how visitors use the site. No marketing or tracking cookies are used without your consent. You can disable cookies in your browser settings at any time.
Security
We take reasonable technical and organisational measures to protect your personal data. All data is transmitted over HTTPS. We regularly review our security practices.
Changes to this policy
We may update this Privacy Policy from time to time. The date of the most recent revision is shown below. Continued use of our website after changes are posted constitutes acceptance of the updated policy.